Patient Liaison Program

We are Committed to Quality Care

Shenandoah Community Health’s Patient Liaison Program supports our goal of providing our patients with a positive healthcare experience while ensuring a high quality of care.

Our Patient Liaisons work with patients and families to address any needs and concerns as they arise and before they leave our facility. It is our privilege to serve our patients with exceptional care, compassion, and a high level of customer service.

For questions or concerns regarding your care please ask for the Patient Liaison in any of our departments or locations. Additionally, you may contact us by phone at 304.263.4999 or email at feedback@svms.net.

Shenandoah Valley Medical System, Inc. does business as Shenandoah Community Health (SCH). This health center receives Health and Human Services funding and has Federal Public Health Service deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals. SCH is an equal opportunity provider, serving all patients regardless of ability to pay.

Shenandoah Community Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.