Complete Adult & Pediatric Care in West Virginia

ATTENTION PATIENTS

Click here for guidance as we prepare to safely re-open our services to meet your healthcare needs.

SCH Tavern Road - Open for scheduled appointments Monday - Friday in Primary Care and Women’s Health; Behavioral Health services offered primarily via telehealth only at this time; Ultrasound open as usual; Lab open Monday – Friday 7:30am-5:30pm; HealthEXPRESS - open as usual; Primary Care and Women’s Health GYN offering telehealth services as applicable; Health Education Group Classes have been suspended; and Breastfeeding Support Group is being offered via telehealth; SCH Winchester - Open for scheduled appointments in Primary Care and Women’s Health; Primary Care and Women’s Health GYN offering telehealth services as applicable. SCH Charles Town | Behavioral Health – Offering only telehealth services at this time. Healthy Smiles - Open for scheduled emergency visits only, with a teledental exam prior; Adjusted hours 8am to 4:30pm.

Shenandoah Pharmacy We have resumed regular pharmacy hours. However, the number of people in the waiting area at once will be limited. For the safety and convenience of our customers, we continue to offer curbside pick-up for prescriptions in designated spots to the left of the main entrance. Payment may be made by debit card over the phone, at time of pick-up, or by cash. A pager system is also available for those who wish to wait in a vehicle while prescriptions are filled. If you have any questions for a pharmacist, or about the curbside pick-up process, feel free to call the pharmacy at 304.263.4999 x1042. For faster service please call in refills 24 hours in advance.

Drive-through Service Available SCH is offers a drive-through service on 99 Tavern Road for Primary Care and Women’s Health patients experiencing symptoms consistent with COVID-19. Hours are Monday – Friday, 7:30am – 4:00pm. The tented area is located in parking spaces on the far right side of the building. Patients must CALL 304.263.4999 FIRST for a preliminary screening, if you meet criteria as determined by WV DHHR, a time will be scheduled for drive-through care. Patients who do not meet the testing criteria for COVID-19 will be given other instructions for continued symptom monitoring or other illnesses. Patient registration and insurance collection will be conducted onsite, please have this information handy.

Women’s Health OB Patients Routine pre-natal care is important and while we encourage you to keep your scheduled appointments, we also want you to feel as safe and comfortable as possible. To decrease exposure and promote distancing, we have added an additional tent to our Tavern Road location to the right of the main parking lot. Depending on the nature of your visit, some scheduled OB appointments will be conducted in this tented area to enable our providers to continue monitoring your OB progress while eliminating any potential exposure inside the building. Maternal Fetal Medicine guidelines indicate certain visits must continue be seen in the office for prenatal care. When your appointment is scheduled, you will be advised where exactly your visit will be located for optimal safety and adherence to guidelines. Additionally, we realize this is a joyful time to share with others but by restricting visitors, we are making SCH a safer place to continue your pre-natal care. Some circumstances may require you to bring children to the appointment, such as lack of childcare. However, we recommend that you come alone if possible. If you have questions or concerns, please call before you come.

Welcome to Shenandoah Community Health

Shenandoah Community Health (SCH) is a Federally Qualified Community Health Center and Primary Care Medical Home that offers access to primary care, behavioral health, women’s health, and oral healthcare right here in the Shenandoah Valley of West Virginia and Virginia. Since 1976, our dedicated clinicians, nurses, and support staff have worked to ensure that our patients receive the highest quality, most comprehensive healthcare possible. SCH’s wide range of coordinated healthcare services includes routine care as well as chronic disease treatment and management; mental health and substance use treatment; specialized care for women including prenatal care and delivery, gynecology and surgery; and comprehensive dental care for children and adults. As a medical home, SCH also offers WIC Nutrition Programs; HIV case management; weight and wellness program; on-site pharmacy; lab and x-ray services; nursing outreach to migrant and seasonal farmworkers and the homeless; medication assistance; assistance with health insurance enrollment; social work services; and family support resources. Health education classes, a breastfeeding support group and diabetes management program are offered free of charge and are open to the public. Shenandoah Community Health serves all patients—adults and children— regardless of ability to pay. We also provide interpretation services for patients whose primary language is not English.