Shenandoah Community Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Shenandoah Community Health does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Shenandoah Community Health:
Provides free aids and services to people with disabilities to communicate effectively with us, such as:
Provides free language services to people whose primary language is not English, such as:
If you need these services, contact the SCH Compliance Officer at 304.596.2610, or feedback@svms.net.
If you believe that Shenandoah Community Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: SCH Compliance Officer 99 Tavern Road Martinsburg, WV 25401, 304.596.2610 (phone), 304.263.0984 (fax) or feedback@svms.net. If you need help filing a grievance, the SCH Compliance Officer is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf , or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html
For language assistance information, click here.
https://www.shencommhealth.com/language-assistance-services
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