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COVID-19 Resources

Shenandoah Community Health (SCH) is committed to providing safety to our employees and patients in compliance with the guidelines of the Centers for Disease Control and Prevention (CDC). Since the COVID transmission rate has remained low and other respiratory illnesses have shown a downward trend in the region, effective immediately, we are modifying our Mask-Wearing Policy as below:

  1. We will no longer require anyone to wear a facemask within SCH facilities unless the person is exhibiting respiratory symptoms. These include but not limited to cough, runny or stuffy nose, fever, sore throat, or shortness of breath. When one or more of these symptoms are present, all staff members, patients and visitors are strongly encouraged to wear facemasks in the public areas within SCH facilities.
  2. Facemasks are strongly encouraged in crowded areas, such as waiting areas and lobbies.

We offer Novavax COVID-19 two-part, primary series vaccine to anyone 12 years of age and older. Patients are eligible for the second dose three weeks after receiving the first dose. Novavax is a FDA approved, protein-based COVID-19 vaccine that offers a more traditional alternative to fighting the virus. Schedule by calling 304.263.4999/540.722.2369. A driver’s license or photo ID; insurance information; and vaccination card must be presented in order to receive vaccine. As part of the HRSA COVID-19 Vaccine Program, SCH will bill insurance or the patient for the administration of the vaccine.

As our response to COVID-19 continues to evolve, please check back often for up-to-date information regarding access, services, hours, etc.

SCH Tavern Road - Open for scheduled appointments Monday - Friday in Primary Care and Women’s Health; currently we are not offering Saturday hours in Primary Care; Behavioral Health offering in-person and telehealth services; Ultrasound open; Lab open Monday – Friday 7:30am-5:00pm; HealthEXPRESS open; Primary Care and Women’s Health GYN offering telehealth services as applicable.

SCH Winchester - Open for scheduled appointments in Primary Care and Women’s Health; Primary Care and Women’s Health GYN offering telehealth services as applicable; Behavioral Health offering only telehealth services at this time.

SCH Charles Town | Behavioral Health
 – Offering in-person and telehealth services.

SCH Berkeley Springs | Behavioral Health – Offering in-person and telehealth services.

Healthy Smiles - Now seeing routine patients, prioritizing children; continuing to see emergency patients by appointment.

Shenandoah Pharmacy - We continue to offer curbside pick-up for prescriptions in designated spots to the left of the main entrance Monday - Friday from 9am-5pm. Payment may be made by debit card over the phone, at time of pick-up, or by cash. If you have any questions for a pharmacist, or about the curbside pick-up process, feel free to call the pharmacy at 304.596.2244. For faster service please call in refills 24 hours in advance.

COVID-19 Testing -
 Shenandoah Community Health (SCH) provides free, COVID-19 home test kits to anyone in the community. 

Other COVID-19 Resources

COVID-19 Immunization Schedule

COVID-19 Vaccination Due Date Calculator

West Virginia Department of Health and Human Resources

West Virginia Health Departments

Centers for Disease Control and Prevention

West Virginia Dept. of Health and Human Resources Hotline

Virginia Dept. of Health Coronavirus Hotline
1-877-ASK-VDH3 (1-877-275-8343)

Joint Commision Quality Control